Access Center

Referring providers have counted on the SSM Health Cardinal Glennon Access Center as the first one-call number to get connected quickly to expert care for emergent Neonatal, Pediatric and Maternal Fetal Medicine services.

We are dedicated to providing the best care for your patients and the most convenient access for you. The SSM Health Cardinal Glennon Access Center is staffed 24/7 by specially trained critical care nurses and can be used for:

  • Attending physician consults
  • Clinical inquiries about PCP inpatients
  • Direct admissions
  • Emergent transfers
  • Pediatric and neonatal transport
  • Non-urgent consults
  • Expedited appointments identified through specialist consults

Arrange a Neonatal or Pediatric Transport

To arrange a patient transport to SSM Health Cardinal Glennon Children’s Hospital, a Level I Pediatric Trauma Center and Level IV NICU (both the highest level designations) or a Maternal Transport for SSM Health St. Mary’s Hospital, call the Access Center at 1-888-229-2424.

THE ACCESS CENTER IS FOR USE BY MEDICAL PERSONNEL ONLY.

When placing a call, please have the following information available:

  • Where you are calling from (facility)
  • First and the last name of the provider transferring the patient
  • Good callback number
  • First and Last name of the patient and their date of birth
  • Chief complaint-if neonate gestational age, weight to be included. For pediatric patients a weight if known.
  • For maternal inquiries, gestational age of the mom.

After transportation arrangements have been made, the referring hospital and physician will be notified of the mode of transport (ambulance, helicopter or airplane) as well as the estimated time of arrival.

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