The Social Service department assists patients and their families in several capacities. All social workers at SSM Health Cardinal Glennon have a master's degree in social work and are licensed by the state of Missouri.
Case management is available in medical services such as neurology, diabetes, endocrine, cardiology, cancer and nephrology, or any case when children are in and out of the hospital for an extended period of time. The child is assigned a social worker who is responsible for making sure his or her medical and social needs are met.
Trauma and Abuse Patients
Our social workers assess all children who are victims of trauma, in the Emergency Department or any hospital unit. Victims of violence and child abuse are assessed using detailed protocols. These children are protected while in the hospital and through protective arrangements post-discharge, which are coordinated by social workers.
Social workers work with medical and nursing staff to expedite the discharge of patients and to assure that patient and families have the equipment, nursing and medicines they need upon departure from the hospital.
If you need transportation for your child's appointment, please contact the Social Services Office between 8 a.m. and 4:30 p.m., at 314-577-5697. Please call at least 48 hours prior to your child's scheduled appointment.
Patient and Legislative Advocacy
In addition to helping the children in our hospital, we team up with legislators to help keep children safe statewide. Our social workers are advocates for all children and a voice for those who are too young to have their own.
For additional information, please visit:
Safe Kids St. Louis Coalition
Safe Kids Worldwide
Social workers will assist families with needs to access known financial resources. In addition, the Missouri Division of Family Services has a Medicaid office in SSM Health Cardinal Glennon Children's Hospital to help families apply for Missouri Medicaid.
Ronald McDonald House
To qualify, families must live at least 50 miles from St. Louis. The Ronald McDonald House can only take requests three days in advance of the family’s stay. Families and guests can visit our Ronald McDonald Family Room as well.
Requests to stay at the Ronald McDonald House can be made by contacting the Social Services department at 314-577-5697.
Learn more about Ronald McDonald House >
Haven House provides the comfort of home and a community of support for families traveling to St. Louis for medical care.
Conveniently located in West County, HavenHouse sits on 19 acres owned by YouthBridge Community Foundation. The building is 25,000 square feet, consisting of 32 spacious bedrooms, all with private baths. HavenHouse operates 24 hours daily, 365 days per year, so that families can arrive for check-in at any time of the day or night and may make future reservations up to one year in advance.
Learn more about Haven House >